Victoria Fomin
Product Manager
Victoria Fomin, our Product Manager at e-PlanSoft, brings an impressive combination of education and industry experience to the team. She holds an Associate Degree in Business Administration from the University of California, Santa Cruz, and a bachelor's degree in accounting and business management from Belarusian State Economic University. Her diverse background has paved the way for a distinguished career in the tech industry, where she has consistently demonstrated her ability to lead and innovate.
Achievements across various roles and companies mark Victoria's career. During her tenure at Neiman Marcus Group from 2021 to 2023 as a Product Manager for AI, she significantly enhanced customer satisfaction and return on investment by developing a real-time client-sales associate matching system. This initiative doubled the ROI on new customers and increased customer satisfaction by 20%. Her collaboration with the AI team led to a 20% boost in customer lifetime value through a machine learning system that accurately matched clients with sales associates 90% of the time. Before Neiman Marcus, at Ducalis.io, a B2B SaaS productivity platform, Victoria's implementation of a Product-Led Growth strategy resulted in a 15% increase in customer activation and a 2% decrease in churn rate, reflecting her ability to drive user engagement and growth.
Victoria's entrepreneurial spirit has been a key driver of her success. As a co-founder of Feed'n'Treat, a B2B web-based catering platform, she led the company to generate $300K in revenue within three months of its launch. Her strategic vision and leadership ensured rapid growth and profitability, while her innovative solutions saved significant time and costs for users. Earlier in her career, at Eye IO, a B2C video streaming web app, she introduced Agile practices that improved team efficiency and user retention. Her extensive experience, coupled with her strategic mindset, makes her an invaluable asset to e-PlanSoft, where she continues to drive product innovation and deliver solutions that meet clients' evolving needs.
