Our expert support staff are readily available to help customers with any questions or concerns. We want our software to deliver the most value with zero hassle. That’s why it is imperative to us we are available to assist when the need arises. Unlike many other companies, our support personnel works right alongside our technical staff and developers so that you get the highest level of support from your first interaction. No outsourced call centers!
Providing quality customer service is our number one priority. To ensure we continue to improve as our community grows, we have streamlined our processes into our new Service Desk Coming on Oct 4th.
We encourage you to use our support desk as your first choice. This will allow you to get quick responses, track the progress of your request, and communicate with our entire team.
**Please note, your EPR, goPost, or EPC logins are not your e-PlanSoft Service Desk login. If you have never logged into our service desk before you will need to create a new account. Here is a quick video:
If you are using products integrated by one of our partners,
please contact your direct support representative.