Scout PDF Inspector

How Does Scout Work and What Does it Do?

Our Scout PDF Inspector tool is embedded into e-PlanREVIEW® and our goPost Customer Portal, as well as EPR Connect API.
Scout can identify some known issues in the PDF files, prior to assignments being created. Documents that do not pass Scout inspection will not proceed for plan review.

Incoming plan review documents are uploaded to a temporary location on the e-PlanSoft server. Scout performs a ‘read analysis’ to identify known issues that will prevent EPR from accepting the document for plan review.

Once the Scout inspection finishes, a json response is returned and the documents are deleted from the server.

During the file intake process, PDFs uploaded for plan review are analyzed online via our PDF Scout inspector.

In EPR, the inspection happens on the Documents Upload page. Attachments are not analyzed by Scout because attachments are not used to create plan review assignments.

All public facing portals/customer portals should implement calls to Scout to evaluate whether plan review documents are acceptable, so the customer can resolve the issues prior to the documents being uploaded to EPR.

*Best Practices
EPR will not accept plan review documents rejected by Scout. All plan review documents must be submitted in PDF format.

Issues that Scout Identifies

Issue Description Solution
File Size Documents must not exceed 400 MB. Return to the source document and create PDF files that are below the file size limitation or break up PDF into smaller files.

Follow the instructions in the DOCUMENT SUBMITTAL RECOMMENDATIONS.

Page Count Documents with more than 2,500 pages. Documents with more than 2,500 pages will be rejected.
Paper Size Checks for paper sizes smaller than 8.5″ x 11″ or larger than 36″ x 48″ and will trigger a warning if detected. None required.

These suggestions are in place because most printers cannot print wider than 36 inches.

Password protection The inspector checks for password security that prevent opening the PDF.

If the PDF cannot be opened, the file will be rejected.

Remove the password protection to allow PDF access.
Page Access The inspector tries to reach each page in the document.

If a page is not readable, the file will be rejected. 

Adobe Reader may report these pages as damaged or in need of repair.

Recreate the PDF from the source document using Adobe Pro or Nitro Pro.

Annotations/ SHX Text Checks for annotations that appear in the pdf Reader ‘Comment’ panel, such as SHX Text generated by AutoCAD.  None required.

Note that SHX text annotations will be removed from pdf ‘Comment’ panel when printing deliverable files so they do not interfere with review comments. (No other annotations will be removed.)

Page Orientation Checks if document has mixed page orientations. None required.

Manually checking that pages are not upside down or sideways is recommended.

Filename Special Characters Checks if filename contains: #, $, +, [or] characters. Remove these characters from the filename and re-upload file.

Test out how the Scout PDF Inspector tool works here: