From day one and even prior to contracts, e-PlanSoft™ is fully committed to provide our clients, potential clients and their customers with the very best products and customer service. We believe in going the extra mile to ensure that each client is satisfied with our software testing and project management solutions that include key to success practices we instill in every project with scheduled team kick-offs, weekly meetings and ‘Go-Live’ events. We have the experience and the reputation in the field of electronic plan review to deliver the products clients need to expedite their own project plan sets and assure quality in every step of the way.
In addition to offering the best, we also stand behind our work. Our customers choose us because:
Reasons to Be Our Customer
There are lots of companies selling electronic plan review that want your business. We want to earn your business, and believe that the following reasons illustrate why you should choose us:
We have extensive experience in developing, implementing and supporting electronic plan review solutions at all levels of Civic Government as well as Architectural Engineering, Constructions and Third-Party plan check Firms. Each of our staff is extremely well versed in electronic plan review software and have a wealth of experience implementing e-PlanSoft™ products.
Everything about our software is high quality. The software was professionally designed and implemented by a very experienced, hand-picked development team. The look and feel was created by professional graphic designers, and the application has been thoroughly tested and retested prior to any update releases.
The world’s most comprehensive and broadly adopted cloud platform, Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon. It provides a mix of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings and e-PlanSoft™ is proud to be a part of their secured network.
Our software is considerably more affordable for all the included features than all of our competitors. Our years of development experience enable us to work efficiently, creating a savings that we pass along to our clients.
In addition to the live support that we offer, we also provide an extensive library of online help including videos and detailed easy to read, easy to understand, “how to” documentation, all included in the cost of our software subscription. These are provided at no cost and are updated with each new feature release. Users also have the capability to submit support tickets 24/7 using our Service Desk. EPR User documentation is extensive and supported by screen shots and easy to follow instructions.
e-PlanSoft is committed to respecting the privacy of all our clients and protecting any data about customers from outside parties. We have an extensive IT Security Policy (ISP), Cyber security and AWS contracted security features in place that constantly are examined and updated to ensure our Company’s systems and data are protected from unauthorized access and improper use.
Our software subscription comes with full support and feature upgrades when they are released. As we keep adding new features, you can get them without paying additional subscription fees.
At e-PlanSoft, we are true believers in having an open architecture, with an easy to connect application programming interface (API) that is well documented making it a breeze for most, if not all permitting systems like Accela Platform, CSDC AMANDA, MainStar, and SmartGov/Paladin to name a few.
Operational excellence is what differentiates us from other plan review software’s. We offer a SaaS solution that accelerates team collaboration, powerful workflow processes, and give project participants invaluable data about projects. And our team of professionally handpicked developers are continuing to build upon and strive to meet new performance goals.
Ready to experience the e-PlanSoft™ difference for your organization? Connect with a team member today to schedule a demo and discover the difference.