Incoming plan review documents are uploaded to a temporary location on the e-PlanSoft server. Scout performs a ‘read analysis’ to identify known issues that will prevent EPR from accepting the document for plan review.
Once the Scout inspection finishes, a json response is returned and the documents are deleted from the server.
During the file intake process, PDFs uploaded for plan review are analyzed online via our PDF Scout inspector.
In EPR, the inspection happens on the Documents Upload page. Attachments are not analyzed by Scout because attachments are not used to create plan review assignments.
All public facing portals/customer portals should implement calls to Scout to evaluate whether plan review documents are acceptable, so the customer can resolve the issues prior to the documents being uploaded to EPR.
EPR will not accept plan review documents rejected by Scout. All plan review documents must be submitted in PDF format.